Privacy Policy
Last updated: July 2026
1. Information We Collect
Information you give us
When you fill out a form, request an inspection or storm report, call, text, or email us, we may collect:
- Your name
- Phone number and email address
- Property or mailing address
- The service you're interested in and any details you share about your property or damage
Information collected automatically
When you visit our site, we and our service providers may automatically collect:
- Your IP address and approximate location (used, for example, to highlight recent storm activity near you)
- Browser type, device information, and pages viewed
- Usage and analytics data collected through cookies and similar technologies
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule inspections or services
- Provide, document, and support roofing, restoration, and insurance-claim assistance
- Contact you by phone, text, or email about your request and our services
- Operate, maintain, and improve our website
- Comply with legal obligations and protect against fraud or misuse
3. Phone and Text Communications
By providing your phone number, you consent to receive calls and text messages from Guardian Builders regarding your inquiry, inspection, or project, including through automated means. Consent is not a condition of purchasing any service. Message and data rates may apply, and message frequency varies. You can opt out of texts at any time by replying STOP, or ask us to stop calling by telling us directly.
4. How We Share Information
We do not sell or rent your personal information. We share it only as needed to operate our business and serve you, including with:
- Service providers who help us run the site and process form submissions (for example, our web-form and hosting providers, and analytics services)
- Your insurance company or adjuster, when relevant to documenting and communicating the scope of your claim as your contractor and with your authorization
- Contractors or crews we work with to complete your project
- Authorities or advisors when required by law, to enforce our agreements, or to protect our rights, safety, or property
5. Cookies & Analytics
Our site uses cookies and similar technologies to remember preferences and understand how visitors use the site. We may use analytics tools (such as Google Analytics) that set their own cookies and process usage data under their own privacy policies. You can disable cookies in your browser settings, though some features may not work as intended.
6. Data Retention
We keep the information you provide for as long as needed to respond to your request, provide our services, and meet legal, tax, or recordkeeping requirements, after which we take reasonable steps to delete or de-identify it.
7. Your Choices & Rights
You may request to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, by using the contact details below. Depending on where you live, you may have additional rights under applicable privacy laws. We will respond to reasonable requests consistent with those laws.
8. Data Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when we post the revised version, and the "Last updated" date above reflects the most recent revision.
11. Contact Us
If you have questions about this Privacy Policy or wish to make a request regarding your information, contact us at:
Guardian Builders
508 Allyn St, Akron, OH 44311
Phone: (440) 278-0977
Email: admin@guardian.builders